Privacy Policy
Effective Date: June 15, 2026
Welcome to the Privacy Policy of Casino Joka ("we", "our", "us"). We are committed to protecting and respecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services in Australia.
1. Information We Collect
We collect personal information that you provide to us directly, such as when you register an account, make a deposit, or contact customer support. This information may include:
- Full name
- Date of birth
- Contact details (email address, phone number, postal address)
- Identification documents (to verify your identity and age)
- Payment information
- Account username and password
- Transaction and gameplay data
We may also collect information automatically through cookies and similar technologies as described in our Cookie Policy.
2. How We Use Your Information
Your personal information is used for the following purposes:
- To provide and manage your account and our services
- To verify your identity and age in compliance with Australian laws
- To process deposits, withdrawals, and payments
- To communicate with you, including sending important notices and promotional offers (where consented)
- To detect, prevent, and investigate fraud or other illegal activities
- To improve and personalize your experience on our website
- To comply with legal and regulatory obligations
3. Disclosure of Your Information
We may disclose your personal information to:
- Our service providers and partners who assist in operating our business (e.g., payment processors, identity verification services)
- Regulatory bodies and law enforcement agencies as required by law
- Other third parties with your consent or where permitted by law
We ensure that any third parties who receive your personal information are bound by confidentiality and data protection obligations.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. When no longer required, your information will be securely deleted or anonymized.
6. Your Rights
Under Australian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to marketing communications at any time
- Complain to us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached
To exercise any of these rights, please contact us using the details below.
7. International Transfers
Your information may be transferred to and stored in countries outside Australia. We will ensure that such transfers are conducted in accordance with applicable privacy laws and that your information remains protected.
8. Cookies
We use cookies to enhance your experience on our website. For detailed information on how we use cookies, please see our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Joka Street, Sydney, NSW 2000, Australia
Thank you for trusting Casino Joka with your personal information.
